Privacy Policy — Socialmedia

Last updated: August 11, 2026

1. Who We Are

Socialmedia (“the Service”, “we”, “us”) is operated by Paolo, trading as Paolonet (“Paolonet”, “we”), [Country of residence/registration], contact: [email protected].

The Service is an internal AI-assisted social media management tool used by Paolonet to plan, generate, schedule, and publish content to social media accounts on behalf of the businesses Paolonet manages. It is not offered as a public self-service product — access is limited to Paolonet and the businesses/clients it directly works with.

2. Scope of This Policy

This policy explains what data the Service collects when connecting and managing social media accounts (YouTube/Google, Facebook/Instagram (Meta), X, TikTok, LinkedIn) and how that data is handled. It applies to the businesses and staff Paolonet manages accounts for, and to the individuals whose social media accounts are connected to the Service.

3. Information We Collect

a) Account & connection information

When a social media account is connected via OAuth, we receive and store:

  • The account’s public profile info (name, handle, profile picture, follower counts) as made available by the platform’s API.
  • An encrypted access/refresh token authorizing the Service to act on that account within the scopes granted (e.g. read basic profile info, publish posts/videos). Tokens are encrypted at rest and never shown in plaintext in the app.

b) Content data

Drafts, captions, hashtags, images, and videos created, generated, scheduled, or published through the Service, plus engagement/analytics data retrieved from connected platforms.

c) Usage & technical data

Login activity, IP address, browser/device information, and application logs, collected for security and debugging.

d) AI processing data

Prompts and content sent to our AI providers (NVIDIA, OpenRouter, OpenAI, DeepSeek for text; Flux via OpenRouter for images) to generate captions, hashtags, translations, and images. See Section 5.

4. How We Use Your Information

We use the information above to:

  • operate and provide the Service;
  • publish and schedule content on connected accounts as instructed;
  • generate AI-assisted content and suggestions;
  • monitor trends relevant to the managed businesses;
  • secure the Service and prevent abuse;
  • comply with legal obligations.

We do not sell personal data, and we do not use data from connected social accounts for advertising purposes.

5. Third Parties & Subprocessors

To operate the Service we share data with:

  • Social platforms (Google/YouTube, Meta, X, TikTok, LinkedIn) — to publish content and read analytics, strictly within the scopes you authorized.
  • AI providers (NVIDIA, OpenRouter, OpenAI, DeepSeek, and Flux via OpenRouter) — to generate text and image content from prompts you or the Service create. These providers process the content sent to them under their own terms; we do not send OAuth tokens or account credentials to them.
  • Infrastructure providers hosting the Service’s servers and database.

We do not share data with any other third party except as required by law.

Google API Services User Data Policy

Socialmedia’s use and transfer of information received from Google APIs to any other app adheres to the Google API Services User Data Policy , including the Limited Use requirements.

Data obtained through Google/YouTube APIs is used only to provide and improve the YouTube-related features of the Service (publishing videos, reading channel analytics) and is never used to serve ads or sold to third parties.

6. Data Storage & Security

Data is stored on infrastructure operated by Paolonet (PostgreSQL database, Redis cache). OAuth tokens are encrypted at rest. Access to production data is limited to Paolonet staff who need it to operate the Service. No system is perfectly secure, but we take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

7. Data Retention

We retain connected-account data and tokens for as long as the account remains connected to the Service. When an account is disconnected, its tokens are deleted immediately; associated content history may be retained for record-keeping unless deletion is requested (see Section 9).

8. Your Rights

Depending on your jurisdiction (including under the EU/UK GDPR), you may have the right to:

  • access the personal data we hold about you;
  • correct inaccurate data;
  • request deletion of your data;
  • restrict or object to certain processing;
  • receive your data in a portable format.

To exercise any of these rights, contact us at [email protected]. EU/EEA individuals also have the right to lodge a complaint with their local data protection authority.

9. How to Request Deletion of Your Data

To disconnect a social account and delete its stored tokens and associated data from the Service, email [email protected] with the platform and account name you want removed, or ask Paolonet to disconnect it from the Channels dashboard. We will confirm once the data has been deleted, normally within 30 days.

10. Cookies

The Service uses strictly necessary cookies/session tokens to keep you logged in and to secure the dashboard. We do not use third-party advertising or tracking cookies.

11. Children’s Privacy

The Service is a business tool and is not directed at, or knowingly used by, children under 16.

12. Changes to This Policy

We may update this policy from time to time. Material changes will be reflected by updating the “Last updated” date above.

13. Contact Us

Questions about this policy or how your data is handled: [email protected].


Terms of Service — Socialmedia

Last updated: August 11, 2026

1. Acceptance of Terms

By accessing or using Socialmedia (the “Service”), operated by Paolo, trading as Paolonet (“Paolonet”, “we”, “us”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Service.

2. Description of Service

Socialmedia is an internal AI-assisted social media management platform used by Paolonet to generate, schedule, and publish content to social media accounts (YouTube, Facebook, Instagram, X, TikTok, LinkedIn) on behalf of the businesses it manages, and to surface trends and analytics relevant to those accounts.

3. Who May Use the Service

The Service is provided for Paolonet’s internal and agency use only. It is not offered as a public self-service product. Access is limited to Paolonet staff and the businesses/clients Paolonet directly works with under a separate engagement. Each such business is referred to as a “Client” in these Terms.

4. Connecting Third-Party Accounts

By connecting a social media account to the Service (via OAuth), the Client authorizes Paolonet to access, publish to, and read analytics from that account, strictly within the scopes shown at the time of connection. The Client can revoke this authorization at any time by disconnecting the account in the Service or directly through the relevant platform’s own settings. Paolonet is not responsible for actions taken through an account before it is disconnected.

5. Acceptable Use

You agree not to use the Service to:

  • publish content that is unlawful, infringing, defamatory, or violates a connected platform’s own policies;
  • attempt to circumvent platform rate limits or terms;
  • access accounts you are not authorized to manage.

6. AI-Generated Content

The Service uses third-party AI providers to generate captions, hashnotes, translations, and images. AI-generated content may contain inaccuracies and should be reviewed by a human before publishing.

Paolonet does not guarantee the accuracy, appropriateness, or originality of AI-generated output, and the Client remains responsible for reviewing and approving content before it is published to a connected account.

7. Intellectual Property

Content created through the Service for a Client (drafts, captions, images, video) belongs to that Client, subject to any separate written agreement between Paolonet and the Client. The Service’s underlying software, design, and branding remain the property of Paolonet.

8. Third-Party Platform Terms

Publishing to YouTube, Facebook, Instagram, X, TikTok, and LinkedIn is subject to each platform’s own terms of service and developer policies, in addition to these Terms.

Paolonet is not responsible for changes, suspensions, or restrictions imposed by those platforms, including changes to API availability, pricing (e.g. per-post charges), or account review requirements.

9. Service Availability & Changes

We may modify, suspend, or discontinue any part of the Service at any time. We will make reasonable efforts to notify affected Clients of material changes in advance.

10. Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including fitness for a particular purpose or non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or that AI-generated content will meet your requirements.

11. Limitation of Liability

To the maximum extent permitted by law, Paolonet will not be liable for any indirect, incidental, special, or consequential damages, or for lost profits, revenue, or data, arising from your use of the Service.

Paolonet’s total liability for any claim relating to the Service is limited to the fees paid for the Service in the [three (3)] months preceding the claim, or [€0] if no fees apply.

12. Termination

We may suspend or terminate access to the Service at any time, including for violation of these Terms. Upon termination, connected account tokens will be deleted per the Privacy Policy.

13. Governing Law

These Terms are governed by the laws of [Country/Jurisdiction], without regard to its conflict-of-law provisions.

Any disputes will be subject to the exclusive jurisdiction of the courts of [Country/Jurisdiction].

14. Changes to These Terms

We may update these Terms from time to time. Material changes will be reflected by updating the “Last updated” date above. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

15. Contact Us

Questions about these Terms: [email protected] .